CRM MODULE

📊 Reports & Analytics

₹2.34Cr
Total Revenue (YTD)
↑ +18.4% vs last year
1,248
Total Leads (YTD)
↑ +32% vs last year
18.4%
Conversion Rate
Industry avg: 14.2%
94.2%
CSAT Score
↑ +2.1% this quarter
📈
₹48.7L
Revenue This Month
↑ +18%
🎯
247
New Leads This Month
↑ +32 today
🤝
31
Deals Closed
↑ +7 vs last month
⏱️
4.2 days
Avg Deal Cycle
↓ -0.8 days improved
🎫
98.1%
Ticket Resolution Rate
↑ +1.2%
💬
1.8 hrs
Avg Response Time
↓ Target: <2 hrs ✓
🔄
₹2.6L
Renewal Revenue
12 AMC renewals
📣
28.4%
Campaign Open Rate
Avg: 21.4%
MONTHLY REVENUE (₹ Lakhs)
Jan
30L
Feb
37L
Mar
45L
Apr
35L
May
41L
Jun
48.7L
TOP 5 PRODUCTS BY REVENUE
ProductRevenueQty
GPS Fleet System₹18.4L24
CRM Platform License₹14.2L8
IoT Signal Monitor₹8.7L32
Annual AMC Package₹6.2L18
Safety Audit Service₹3.9L7
LEAD SOURCE BREAKDOWN
🌐 Website
34%
💬 WhatsApp
22%
📣 Social
18%
🤝 Referral
16%
📞 Phone
10%
CONVERSION FUNNEL
🆕 New Leads1,248
📞 Contacted924 (74%)
✅ Qualified462 (50%)
📋 Proposal184 (40%)
🏆 Won230 (18.4%)
TEAM KPI PERFORMANCE
RepLeadsClosedRevenueScore
Rajesh Kumar6811₹18.4L⭐ 9.2
Priya Sharma528₹12.8L⭐ 8.7
Amit Mehta446₹9.6L⭐ 7.4
Deepak Rao364₹5.2L⭐ 6.1
Neha Joshi282₹2.7L⭐ 4.8
TEAM KPI BARS
Lead Response Time92%
Quotation Acceptance76%
Customer Satisfaction94%
Sales Target Achievement81%
DATE RANGE
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