ADMIN SETTINGS
🔐 Role-Based Access Control (RBAC)
5
Total Roles
12
Active Users
3
Access Branches
Full Audit
Compliance Logging
👑
Super Admin
Full system access across all tenants, branches & modules. Can delete records.
All Permissions
User Config
Filing Access
💼
Sales Manager
Full access to leads, opportunities, quotations & billing reports. Cannot delete records.
Read/Write
Assign Leads
View Reports
🎯
Sales Rep
Access restricted to own assigned leads, tasks & communication channel. No billing access.
Own Leads Only
Chat/Call logs
🎫
Support Agent
Access limited to helpdesk, ticketing, complaints & customer feedback surveys.
Tickets Read/Write
Client CRM portal
👁️
Auditor (Read Only)
Read-only viewer for GST filings, ESG compliance data, and blockchain audit logs.
Read Only
Compliance Logs