PORTAL CONFIGURATION

🌐 Customer Self-Service Portal

68
Registered Portal Customers
24
Active Sessions Now
142
Invoices Downloaded
98.2%
Client CSAT Score
PORTAL MODULE CONTROLS
📋 Invoice Access
Allow clients to download GST invoices
🎫 Ticket Submission
Let clients submit & review helpdesk tickets
📦 Shipment & Order Tracker
Show real-time GPS & logistics updates
💳 Online Payment Integration
Payment gateway via UPI/Cards
RECENT CLIENT SELF-SERVICE ACTIVITIES
Client / UserActivityTimeIP Address
Northern RailwaysDownloaded Invoice INV-2026-0015 mins ago103.42.112.5
IRCTC SupportSubmitted Support Ticket TKT-104422 mins ago202.83.42.11
Metro Transit CorpViewed GPS Live Telematics Map1 hour ago184.22.9.112
Alpha LogisticsDownloaded Contract Agreement (Q2-2026)2 hours ago103.42.112.9
Konkan RailwayUpdated Billing Contact DetailsYesterday223.18.99.45